However, much of the Government efforts toward ICT development and utilization have been made within the past decade when more enthusiasm was gained partly from the belief that modern technology can transform the often negative image of the government. Such efforts provide the legal framework for ICT in the Philippines. These include the National Information Technology Plan 2000 (NITP2000), RPWEB, National Information Technology Plan for the 21st Century or IT21, the Medium Term Philippine Development Plan (MTPDP), 1999-2004 or “Angat Pinoy 2004”, and the Government Information Systems Plan (GISP).
In 1994, the government adopted NITP2000 and created the National Information Technology Council (NITC) as the central policy body on ICT matters in the country and tasked to coordinate the NITP2000’s implementation. For the first time, the government developed a comprehensive plan and strategies for the development of the ICT in the industry and the public sector.
In 1997, then President Fidel V. Ramos ordered the establishment of RPWEB as a response to the pressing need for viable and cost-effective communication and information exchange system for efficiency in intergovernmental communications and transactions. Specifically, RPWEB was aimed at directing all government agencies including local government units (LGUs) to undertake electronic interconnection through the internet.
Learning from the previous initiatives, the government launched IT21 in 1998, aimed at documenting the Philippines’ common vision and broad strategy to spur the country to global competitiveness through IT. The IT21 was designed to attain its vision under a three-phased action agenda:
- Phase 1 (1998 – 2000) or the period for consolidation and providing new impetus to initiatives was mainly concerned with building the infrastructure for businesses, government agencies, schools, families and individuals to have access to IT.
- Phase 2 (2001 – 2005) or the period for building on the momentum gained is quite within its target of enabling the Philippines to produce competitive IT products. Certainly, the Philippines today is one of the countries riding the wave of business outsourcing with foreign clients served with IT-enabled products and services ranging from global call center to 3D animation to software development.
- Phase 3 (2006 – 2010) or the realization of the vision of the Philippines becoming a Knowledge Center in Asia is on its way with IT education and training in the country becoming more and more globally competitive
In support to the MTPDP, the Information Technology and Electronic Commerce Council (ITECC) was formed in 2000. ITECC is the result of the merger of NITC and the Electronic Commerce Promotion Council (ECPC) which was a response to the country’s requirement for a coordinating body to enhance public-private partnerships for e-commerce development. ITECC was formed mainly to streamline and focus government initiatives in ICT.
Consistent with the initiatives and objectives contained in the MTPDP, the Government Information Systems Plan (GISP) was approved and adopted in 2002 as the overall framework and master plan for applying ICT in government. GISP specifically sets the enabling policy and institutional infrastructure and environment, as well as the direction, priorities, and benchmarks for computerization of key government operations and activities.
At the lower levels, agencies are now required to prepare their Information Systems Strategic Plan (ISSP) as part of their normal planning process. ISSP embodies a government agency’s overall strategic plan for the development and implementation of information systems, the use of IT and corresponding resource requirements. While agencies have their own initiatives under ISSP, GISP still provides the overall direction. Hence, ISSPs have to be consistent with the thrusts of GISP.
Currently, the government agencies are at various stages of implementing e-government in their operations. Some of the more developed e-government projects include:
- GSIS eCard. The Government Service Insurance System’s eCard is one of the more recent innovations by a government agency. The E-Card is a combination of G2E and B2C ICT application by serving as the electronic identification and claims card of GSIS members and as a savings account at a private bank (UnionBank) respectively. As an electronic ID, the card contains all relevant information on the card owner as regards to GSIS matters. With this card, members need not go to GSIS offices to file applications and claims for GSIS benefits. They can actually withdraw the amount claimed from any accredited ATM.
- BOC EDI Gateway and Super Green Lane. The Bureau of Customs (BOC) electronic network allows companies to transact with BOC and make shipping declarations. The Super Green Lane intends to provide the top importers ship-to-truck release of goods.
- E-Census. The National Statistics Office’s (NSO) website and call center allow Filipinos to request for birth, marriage, no-marriage and death certificates electronically.