- NPM pursues “a government that works better and costs less" with its agenda:
- Decentralization
- Marketization
- Desegregation
- Competition and markets
- Efficiency strategies
- Reduction in size of units / downsizing
- Proper management practices
- Consumer orientation
- Performance measurements
Perhaps the most definitive characteristic of the “new public management” is the greater salience given to what is called the three “e’s” - economy, efficiency and effectiveness as opposed to other values of government activity such as accessibility, openness, fairness, impartiality, legitimacy, participation, honesty and rationality.
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